Jobs - A Career With Klaben is Closer Than You Think!®


Below is a listing of our current employment opportunities. Please check back often for updates.

COME GROW WITH US!

Equal Opportunity Employer


Klaben is looking to hire quality-minded professionals who want to be part of a customer oriented, progressive, locally owned, team. We have an IMMEDIATE NEED for multiple positions from student through Master Certified Technicians. If you are interested and meet our qualifications, please email or call 800-686-3139.


Automotive Service Advisor

Considering sales? Like technology? At ease meeting people in a business setting?

If so, give consideration to a career as a professional Automotive Service Advisor. Yes, SERVICE ADVISOR! Today, success as a Service Advisor requires an educated approach to selling, technology and outstanding customer service. At Klaben, we are looking for candidates who are ready to receive state-of-the art technical training and eager to work in a position where we expect excellence to become a habit.

Join a professional team that has achieved sustained success by exceeding customer expectations while adhering to the highest standards of integrity. Klaben Auto Stores has earned a reputation for excellence in both sales and service. Effective marketing draws customers to the Service Department where you, as a Service Advisor, can earn long-term, loyal customers by following our professional and customer-friendly approach to service. Excellent quality control and customer follow-up systems will complement your face-to-face customer communication.

You will have dealer-paid training for manufacturer certification and will learn relationship selling in an ongoing process designed to instill pride in your work and growth in your income. A career as an Automotive Service Advisor at Klaben offers you the opportunity to set and achieve your own measure of success.

Job Summary
Success oriented individual who will effectively communicate with customers concerning preventive maintenance, service needs and repair costs of motor vehicles presented for service. Exceed customers’ expectations and deliver the WOW factor while working as part of a team to meet departmental goals and objectives.

Essential Duties
- Determine customer’s initial expectations of service visit and need for scheduled maintenance;
- Recommend vehicle repair and maintenance to customer based upon initial customer request, customer explanation, analytical process, management direction, vehicle operation, manufacturer guidelines and online resources;
- Promote sale of products and services mutually beneficial to customer and dealership;
- Communicate effectively with service technicians and management about ordered maintenance and repair work;
- Assign time to each job based on customer labor time guide designated by management;
- Follow up to verify customer satisfaction;
- Build relationships with customers to promote repeat and referral service business.
- Valid driver’s license and unrestricted insurability under Klaben policy maintained throughout employment.
- Ability to frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds.

Requirements
- Associate’s degree or equivalent from two-year college or technical school or six months to one year related experience or training or equivalent combination of education and experience. Should have working knowledge of applicable manufacturer’s diagnostic system and shop manuals.
- Ability to use computers for mathematical calculations, word processing, emails, research, training, testing, customer interaction and as may be required for the effective execution of all dealership and manufacturer processes and procedures
- Well-organized and ability to multi-task to maintain work flow and customer satisfaction;
- Positive attitude, excellent communication and sales skills and strong focus on quality and customer satisfaction
- Valid driver’s license maintained throughout employment

Benefits
- Opportunity to grow with an established, successful organization
- Modern facility and excellent work environment
- Located in smaller city with lots of appeal for families
- Available benefits include health, dental, vision, life, disability and employer-participation in 401(k) retirement savings
- Paid vacation and holidays

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Automotive Service Technician

Job Summary
Diagnose vehicle problems, competently maintain and repair vehicles in a professional, neat and timely manner.

Essential Duties
- Analyze and repair vehicles in a professional manner using customer description, technical diagnostic equipment, printed publications and online resources;
- Communicate effectively with service advisors and management;
- Complete required training, testing and certifications in a timely manner;
- Become proficient with and consistently execute all relevant processes as directed by management
- Treat customers and dealership personnel with respect.

Requirements
- One year work experience as automotive service technician; associate’s degree or equivalent from two-year college or technical school or training desirable and also counts for 6-month’s experience in field;
- Working knowledge of applicable manufacturer’s diagnostic system and shop manuals;
- Ability to use computers for mathematical calculations, word processing, emails, research, training and testing;
- Maintain manufacturer’s and ASE certifications required by dealership
- Furnish own tools;
- Valid driver’s license and insurability under dealership policy maintained throughout employment.

Benefits
- Excellent earnings opportunity with established, successful organization;
- Continuing training to maintain and improve skills;
- Modern facility and excellent work environment;
- Located in smaller city with lots of appeal for families;
- Health, dental, vision, life, disability benefits available and employer-participation in 401(k) retirement savings;
- Paid vacation and holidays. Closed Sundays.

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Technician - Automotive Service - Chrysler Certified

Klaben Chrysler Jeep Dodge, Inc. in Kent, Ohio, is seeking an ASE Certified Automotive Service Technician.

Are you a skilled technician certified in any Chrysler level 1, 2 or 3. We are looking to add a technician to our growing service business in Kent. That person must bring a “fix it right the first time” determination to the job. If this is how you approach your work and you want to be a team player in a department of professionals with a customer first attitude, read on…

Job Summary
Diagnose vehicle problems, competently maintain and repair vehicles in a professional, neat and timely manner.

Essential Duties
- Analyze and repair vehicles in a professional manner using customer description, technical diagnostic equipment, printed publications and online resources;
- Communicate effectively with service advisors and management;
- Complete required training, testing and certifications in a timely manner;
- Become proficient with and consistently execute all relevant processes as directed by management
- Treat customers and dealership personnel with respect.

Requirements
- Chrysler certified at Level 1, 2 or 3. Overall technical education and experience given consideration in addition to required Chrysler certification.
- Working knowledge of applicable manufacturer’s diagnostic system and shop manuals;
- Ability to use computers for mathematical calculations, word processing, emails, research, training and testing;
- Maintain Chrysler and ASE certifications required by dealership
- Furnish own tools;
- Valid driver’s license and insurability under Klaben policy maintained throughout employment.

Benefits
- Excellent earnings opportunity with established, successful organization;
- Continuing training to maintain and improve skills;
- Modern facility and excellent work environment;
- Located in smaller city with lots of appeal for families;
- Health, dental, vision, life, disability benefits available and employer-participation in 401(k) retirement savings;
- Paid vacation and holidays. Closed Sundays.

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Collision Technician Apprentice

The Klaben Body Shop is seeking a hard-working individual to join the Body Shop team as a full-time Collision Technician Apprentice to learn the automotive collision repair trade with hands-on experience.

Summary of Essential Duties
All duties to be performed under direction and supervision of experienced Technician and Body Shop Manager:
- Remove upholstery, accessories, electrical equipment and trim to gain access to vehicle body and fenders.
- Remove damaged fenders, panels and grills and bolt or weld replacement parts in position.
- Straighten bent automobile frames
- File, grind and sand repaired surfaces.

Requirements
- 1-year experience in automotive collision repairs a plus but not required.
- Trade school training in collision repair field desirable.
- Well-organized with good communication skills.
- Valid Ohio driver’s license and reliable transportation.
- Pass pre-employment drug screen.

Benefits
- Competitive pay plan with extensive benefits including medical, dental, vision and disability insurance and 401(k) retirement plan.
- Career opportunities and a chance to grow with an established, successful organization that provides professional, on-going training and invests in state of the art equipment.

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Automotive Sales Representative

Considering sales? Like technology? At ease meeting people in a business setting? A career in Automotive Sales is far different than the stereotypes of the past. Today, success in automotive sales requires an educated approach to selling high-technology vehicles in a digital age.

Join a professional sales team that has achieved sustained success by exceeding customer expectations while adhering to the highest standards of integrity. Klaben Auto Stores has created an effective digital communication platform that draws traffic to the showroom and keeps your name (and face) in front of customers. Internet, Wi-Fi, Twitter, Facebook and a terrific follow-up system are just some of the tools used daily to complement your face-to-face customer communication.

You will learn both product features and relationship selling in an ongoing process designed to instill pride in what and how you sell. A career in automotive sales at Klaben offers you the opportunity to set and achieve your own measure of success.

Job Summary
New and pre-owned vehicle sales and new-vehicle leasing. Success achieved through initiative and integrity supported by a family-owned automotive sales business with a 40 year history. Join a long-standing successful sales team. New vehicle brands represented include Ford, Lincoln, Chrysler, Jeep, Dodge and Ram. Substantial opportunity with open sales floor.

Essential Duties
- Assist customers in acquisition of vehicles in a professional manner executing all responsibilities with uncompromised integrity;
- Adhere to dealership policies in all sales related processes, individually and as member of sales team.
- Use initiative and diligence in prospecting for new customers.
- Achieve consistently high customer satisfaction ratings.
- Qualify for manufacturer certifications in a timely manner, and effectively demonstrate vehicle features and benefits to customers.
- Enthusiastically communicate to customers benefits of doing business with Klaben Auto Stores.
- Promote repeat and referral business by building customer relationships through outstanding service and consistent follow-up

Requirements
- High school diploma; some college experience at an accredited institution considered but not required.
- "Must Haves" include --
  + attitude focused on providing outstanding customer service;
  + aptitude to learn customer-driven vehicle sales approaches;
  + ambition for personal success tied to uncompromised integrity;
  + ability to use available technologies effectively for communication and training;
- Excellent communication skills;
- Friendly, engaging manner consistent with sales success.
- Previous vehicle sales experience considered but not required.
- Valid Ohio driver’s license with good driving record.

Benefits
- Opportunity for professional growth with established, successful organization
- Available benefits including health, dental, vision, life, disability and 401(k) retirement savings
- Paid vacation and holidays

Contingencies
Applicants who are extended an employment offer will be required to complete a pre-employment drug screen and background check. All employment offers are contingent upon the successful completion of these pre-employment processes.

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Lube Tech

Quick Lane Automotive Service Center
Kent, OH

Apply Today! We’re growing! This is an opportunity to join a successful, established dealer group. We are looking for Lube Techs with:
- At least 1-year of tire and auto service center experience
- Strong focus on quality and customer satisfaction
- Ability to perform routine maintenance --
o Check and adjust fluids
o Tire changing
o New car prep
o Light repairs
- Must have own tools

This is an excellent opportunity for someone with experience in an independent service facility or dealership and a strong desire to excel.

Benefits
We offer competitive compensation and benefits:
- Career opportunities in multi-facility dealership
- Health, dental, vision, life, disability and 401(k) benefits
- Paid vacation and holidays
- Closed Sundays

If you are interested and meet our qualifications, please email or call 800-686-3139.

Equal Opportunity Employer


Attention:
Human Resources
1089 W. Main Street
Kent, OH 44240


Equal Opportunity Employer